Shipping Policy
Shipping Policy
Thank you for choosing PROMATTOO — where refined design meets everyday functionality.
We are committed to delivering your order with care, efficiency, and reliability. Please review the details below to understand how your order is processed and shipped.
Processing Time
Once your order is placed, our team carefully inspects, packs, and prepares each item to ensure it meets our quality standards.
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Processing time: 1–2 business days
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Orders are processed on business days only (excluding weekends and holidays)
Shipping Time
After your order has been dispatched, it will be handled by our trusted logistics partners to ensure safe and timely delivery.
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Estimated shipping time: 3–7 business days
Please note that delivery times may vary depending on your location and external factors such as customs clearance or weather conditions.
Total Delivery Time
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Estimated total delivery time: 6–12 business days
(including processing and shipping)
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
This allows you to monitor your shipment in real time and stay updated on its delivery status.
If you have any questions regarding your order, please feel free to contact our support team.